If you have a Weiss Ratings Plus billing, account-access, cancellation, or refund problem, contact Weiss Ratings through its billing or cancellation channel first and save your order details. Its terms say that renewal, cancellation, and refund rules can differ by the service category and the initial subscription term, so ask for the rule that applies to your purchase.
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What can you do about a billing or refund problem?
Weiss Ratings lists a contact form with options for a billing inquiry, order status, subscription renewal, and cancellation or refund request. It also lists phone support at 1-877-934-7778, Monday through Friday, 9:00 a.m. to 5:30 p.m. Eastern. The seller lists a mailing address on its contact page.
Keep your request simple and specific:
- Your name and the email used for the order.
- The product or subscription name.
- Your order date and the amount charged.
- The last four digits of the payment card, if applicable.
- What you want resolved: account access, cancellation, a billing explanation, or a refund review.
- A copy or screenshot of the confirmation and any earlier messages.
Ask for a written reply that identifies the subscription term and the cancellation or refund policy being applied. If you paid online, online return and chargeback rights explains why keeping the receipt, cancellation request, and seller response together can help you understand your next options.
What Weiss Ratings says about subscriptions and investment information
Weiss Ratings describes itself as a financial research publisher. Its terms say it does not provide individual investment advice or act as a registered investment adviser or securities broker-dealer. The terms also say its information is not tailored to your personal finances or goals, and that investments can lose value.
That matters if your complaint is about a stock idea or a newsletter recommendation. Treat a rating, alert, or marketing presentation as research to consider, not a personal instruction to buy or sell. The seller’s terms say that discussions of a security may not include every relevant risk factor.
What is Weiss Ratings Plus and Safe Money Report?
Weiss Ratings says Ratings Plus is a data-driven investment tool with ratings and alerts. Its sales page promotes an “AI’s Second Wind” presentation and says it will name three AI stocks. The seller’s site says Ratings Plus includes real-time ratings, alerts, and analysis.
Weiss Ratings describes Safe Money Report as its long-running investment newsletter, formerly called Money & Markets. The seller’s history page says the publication began in 1976. These are publisher products, not a personal financial plan.
Is Weiss Ratings trustworthy for bank or stock research?
Weiss Ratings is a named rating service on the Wisconsin insurance commissioner’s links page. That page also makes clear that a link is not an endorsement. Weiss Ratings says it issues ratings for stocks, funds, banks, credit unions, insurance companies, and crypto assets.
For your own decision, separate two questions:
- What is the rating? Read the rating definition and the date it was updated.
- Is it right for you? Compare it with your goals, time frame, and ability to absorb losses. Weiss Ratings’ terms say its material is impersonal and that securities involve risk.
Weiss Ratings does not identify a current buy list, a current rating for SoFi Bank, or a current price for Ratings Plus on the pages available here. If one of those details affects your decision, request it from the seller before paying or relying on it.
What if you are looking for money in your name instead?
A Weiss Ratings subscription is separate from an unclaimed-property search. You can search for unclaimed money for free through government offices; you do not need a paid service to start. USA.gov’s unclaimed-money guide says state governments hold most unclaimed property and recommends checking the unclaimed-property office in every state where you have lived.
Unclaimed property can include old bank accounts, uncashed checks, insurance proceeds, stock-related property, and utility deposits. USA.gov also points to separate free searches for unpaid wages, pensions, tax refunds, bank failures, savings bonds, bankruptcy funds, and other government-held money.
State rules differ. For example, the New York unclaimed-funds office says its search and claim process is free and that it has no time limit to claim property it holds. For Pennsylvania, Kentucky, Florida, or another state, use that state’s own unclaimed-property office and follow its claim instructions. This approach also helps if you are checking money for a deceased relative, because the records office may require documents showing you are entitled to claim it.
Before you order or renew
- Ask what plan you are buying, its full price, and whether it renews.
- Ask for the cancellation and refund terms for that exact plan and initial term.
- Confirm how you will receive alerts and how to reach account support.
- Keep the sales page, order confirmation, and all support messages.
- For a dispute about discrimination or another non-financial service issue, see where to file civil-rights complaints.
By LegalHelpOnline.org Editorial Team